Reach our Austin dispatch desk
Contact Us for Portable Toilet Rental in Austin
Reach our dispatch desk directly by phone at (512) 861-8678 for immediate quotes on porta potties and restroom trailers. Same-day weekday responses and service across Austin and the surrounding metro.
Phone, Email, Office Hours
Call (512) 861-8678 to reach live dispatch, or email support@portapottyrentalaustin.com and your request drops into the same queue—one person handles both.
Our inventory includes various configurations for any job site or event. You can browse all portable toilet rental services on the home page before you dial to help the dispatcher. Options include a Standard Porta Potty, an ADA-Compliant Portable Toilet, and foot pump hand-washing stations with grey water containment.
- Phone
- (512) 861-8678
- Address
- 3520 Comsouth Dr
Austin, TX 78744 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Austin metro and surrounding Travis
Online Quote Form Response Time
We reply within one business day with a firm quote and a two-hour delivery window. Call (512) 861-8678.
Forms submitted during Austin weekdays are reviewed and routed inside two hours. We’ll call to confirm site type, check ADA needs, and lock unit count. If your schedule is tight, we move the order to the front of the queue at no extra charge. Need a holding tank pump-out or a vacuum pumper truck? Call (512) 861-8678.
Most Austin callers want to review portable toilet rental rates before booking, so we quote weekly and monthly rate cards, ADA surcharges, and delivery fees up front before any deposit is required.
When the schedule slips:
Emergency Dispatch After-Hours Support
When disaster or late-night surges hit across Austin and the surrounding counties, we roll with the vacuum pumper and the flatbeds. Calls go straight to an operator who drives the route, not a menu tree. You’ll get a live voice and a crew that knows the holding tanks inside out.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends, every holiday, with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
Weekend tipping for overflow, extra units staged for attendance jumps, and rapid replacement after storms keeps crews operational.
Permitting Help
we can pull last-minute special-event permits, ROW agreements, and county sanitation sign-offs to keep the units on schedule.
The how-it-works page walks through the portable toilet rental process from the initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives at your Austin site. After confirming your order, we handle the delivery handoff and explain weekly servicing details. Our vacuum truck returns on the schedule we agree to between pump out visits. understand the portable toilet rental process.
Where We Deliver
We cover Austin and the full metro ring: Round Rock, Cedar Park, Georgetown, San Marcos, Kyle, Buda, Pflugerville, Manor, Leander, Lakeway, Bee Cave, Dripping Springs, Elgin, Taylor, and Hutto. Same-day delivery within 35 miles; beyond that we quote on request.
- Downtown Austin
- Surrounding metro neighborhoods
- North Austin corridor
- South Austin corridor
- Travis unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Have the unit count, start and end dates, whether you need ADA units, the site surface, and the event or jobsite type ready. We’ll quote a rate, lock the pickup and drop-off window, and email the confirmation. Need to adjust a date later? visit the FAQ.
+ How quickly can a unit get to my site?
We run same-day delivery when the order comes in before noon across Travis County and the immediate metro. Outlying zones get next-day placement. ADA-Compliant Portable Toilets and hand washing stations follow the same schedule. Restroom trailers require an extra day for site leveling and setup.
+ Do you take credit cards over the phone?
We accept credit cards over the phone and ACH transfers, and we extend net-30 invoicing for established trade accounts. The dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
The dispatcher walks through a quick list on the call: how many people will use the unit each day, how many weeks the rental runs, whether the placement needs ADA access, and whether the site is paved, gravel, or grass. With that picture in hand, the weekly or monthly rate is quoted, the delivery window is locked in, and a written confirmation is emailed before the truck rolls. If your schedule is tight, we move your job site to the front of the routing queue at no extra charge.
Ready to Book Your Austin Delivery
Delivery windows open within hours of your call. Call (512) 861-8678 before our routes fill.